# Work With A Competent Technical Writing Agency. Your engineers get burned out fast when they double as technical writers. Augment your product team with a professional technical writer at 30% less cost. *35% less cost, risk-free, no lock-in. ## Trusted by Clients From Seed Stage to Unicorn SaaS Companies- ### Start Creating Effective Documentation With Hackmamba Partner with Hackmamba to create product documentation that matches your product outcomes, onboard users faster, and drives deeper product adoption. ## Product Development Is More Complex Than Ever! More tools. More dependencies. More complexity. Higher user expectations. Here’s what’s breaking. ### Engineers are overworked Ship quality developer marketing content, articles and documentation at 3x the speed with fewer people to manage. ### Hiring is difficult Finding the right technical writer with engineering expertise or a reliable technical writing service is difficult and expensive. ### Developers are frustrated Delivering a great developer product requires the right documentation to enable your users. # Here's How We Work In 3-Steps We streamline your documentation process—from identifying gaps to delivering clear, effective content that enhances developer experience. ### STEP 1 ## Audit Your Documentation Receive an unbiased assessment of your documentation gaps. We analyze the developer journey, content structure, and content correctness. Instantly know why your integration or onboarding is inefficient. ### STEP 2 ## Onboard a Technical Writer A dedicated Senior Technical Writer with engineering experience and product context will be assigned to augment your team. They follow your process, make it better and match your product development cycle. ### STEP 3 ## Create And Evaluate Deliver clear and effective documentation that your users will love. Our Technical Writing company supports you with content strategy, reviews, graphic design, developer marketing content, and content distribution plans. ### Here're Some Key Stats ### 5.6m + Developers Reached ### 9.7 Rating On Content ### 1,700 + Content Pieces ### Smoother #### Developer Journey Speed developers to that AHA moment with the best documentation and technical writing services that focus on user intents, time to value, and reduced friction. ### Better #### Documentation Structure Structure documentation to integrate, reduce friction and allow seamless adoption. ### UPDATED #### Release Notes and Changes Deliver validated releases, 80% reduce user informed and up to date. ### Validated #### APIs Continuously validate APIs and reduce friction feedback. ## Our Guarantee ### We Hear It All The Time. ### Plug-and-Play We set a benchmark with your current process and only make it better. We follow a progressive and independent onboarding process to ensure you're not pulled away from higher-priority objectives. ### Over-Delivery We over-deliver on every interaction. From SLAs on the hour to providing multiple free consultations and strategy sessions. We share our experience of what works and doesn't work. ### Risk-Free There are no lengthy contract periods with us. We onboard ASAP and offer a 1-month trial to ensure we're a good fit for each other. Otherwise, we'll compensate you for time spent working with us. ## Experience And Art Rest assured that the professional technical writers handling your product documentation are not just good but exceptional. Your technical writer is a software engineer and author from diverse tech categories. ### What clients say ## What the people responsible for developer growth say about the difference. I would say that our documentation is now one of, if not the best in our industry! ### Jamie Coleman Senior developer advocate - GPG Loqate. Hackmamba delivered what we needed: clear, well-structured documentation. Their expertise in developer content is unmatched. ### Anna Shively Head of Operations and Strategy - AI Insurance Working with Hackmamba is like having a 10x Technical Writer who is IN your team. They've helped accelerate our feature delivery times while providing their expert opinion on what works or doesn't. ### Dima Grossman Co-Founder and CTO - Novu ## Frequently Asked questions ### Got Questions? We've Got Answers Still have more questions for us? You can send us your question and we'll get to it as quickly as possible! ### Do you work on documentation projects?+ Yes. Hackmamba handles documentation projects for pre-PMF startups, pre-seed companies, all the way to unicorns. Projects can last from 3 to 6 months. ### How long does it take to hire a Technical Writer?+ On average, onboarding an expert Technical Writer from Hackmamba takes about 2-3 weeks. We follow your employee onboarding process. ### Does the Technical Writer create marketing content?+ Yes! During slow periods of product development, the technical writer will create developer marketing content to either acquire or enable developers. ### How much does it cost to hire a Technical Writer from Hackmamba?+ Hiring a Technical Writer starts from $3,500/month (excl. taxes if applicable). We offer a 30-day paid trial period and quarterly agreements. ### Will the Technical Writer be in team meetings?+ The author is part of your team. They will sit remotely, follow your processes, and attend all meetings as a regular employee. We onboard writers that match your timezone or have at least 4+ hours timezone overlap.